1. Information We Collect

Running an education platform means we need certain information to provide our services effectively. Here's what we typically gather and why it matters.

Information You Provide Directly

When you sign up for our programs or contact us, you give us details like:

• Full name and contact details (email address, phone number)
• Professional background and current role
• Company information if you're enrolling through corporate training
• Payment information for course enrollment (processed through secure third-party providers)
• Learning preferences and areas of interest in corporate finance

Information Collected Automatically

Our website gathers technical data to improve your experience. This includes IP addresses, browser type, device information, and how you navigate through our platform. We use cookies and similar tracking technologies—you can read more about those in our Cookie Policy.

2. How We Use Your Information

We're not in the business of hoarding data. Everything we collect serves a specific purpose related to delivering quality education.

• Delivering course materials and managing your enrollment in our programs
• Communicating about schedule changes, new courses, or relevant updates
• Processing payments and maintaining billing records
• Improving our curriculum based on learning patterns and feedback
• Providing technical support when you encounter issues
• Meeting legal obligations under Taiwan regulations
• Sending occasional updates about finance industry trends (you can opt out anytime)

We base our data processing on several legal grounds under Taiwan's PDPA: your consent, contract fulfillment, legal compliance, and legitimate business interests. If you have questions about why we're processing specific data, just ask.

3. Data Sharing and Third Parties

We're selective about who gets access to your information. We never sell your data to marketing companies or data brokers.

Service Providers We Work With

Some trusted partners help us run our platform:

• Payment processors for secure transaction handling
• Cloud hosting services for data storage
• Email service providers for course communications
• Analytics platforms to understand website usage patterns
• Customer support tools for managing inquiries

All these partners sign agreements requiring them to protect your data and use it only for specified purposes. They can't use your information for their own marketing or other unrelated activities.

Legal Requirements

Sometimes we're required to share information with government authorities or legal entities—think tax authorities, courts, or regulatory bodies in Taiwan. We only do this when legally obligated or when necessary to protect our rights and safety.

4. Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights regarding your personal information. These aren't just theoretical—we actually honor these requests regularly.

Right to Access

You can request a copy of all personal data we hold about you. We'll provide this within 15 days, typically in a common digital format like PDF or spreadsheet.

Right to Correction

Found an error in your profile or records? You can ask us to correct inaccurate information. We'll update it promptly and notify any third parties who received the incorrect data.

Right to Deletion

In certain situations, you can request that we delete your data:

• When the information is no longer needed for its original purpose
• If you withdraw consent and there's no other legal basis for processing
• When data has been collected or processed unlawfully

However, we might need to retain certain records for legal compliance (like tax records) or to resolve disputes.

Right to Object

You can object to how we process your data, especially for marketing purposes. Just send us an email, and we'll stop using your information for that purpose.

How to Exercise Your Rights

Send your request to [email protected] with "Privacy Rights Request" in the subject line. We'll verify your identity (to prevent unauthorized access) and respond within 15 days. There's no fee for reasonable requests, though we might charge for excessive or repetitive requests.

5. Data Security Measures

Protecting your information is something we take seriously—not just because it's legally required, but because trust is fundamental to what we do.

Technical Safeguards

• Encryption for data transmission (TLS/SSL protocols)
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems
• Secure backup systems with encrypted archives

Organizational Measures

• Limited access to personal data (only employees who need it for their work)
• Confidentiality agreements for all staff and contractors
• Regular privacy training for team members
• Incident response procedures for potential data breaches

6. Data Retention and Deletion

We don't keep your information forever. Our retention periods depend on why we collected the data and legal requirements in Taiwan.

After these periods expire, we securely delete or anonymize your data. Anonymized data (which can't identify you) might be kept longer for statistical analysis and course improvement.

7. International Data Transfers

Some of our service providers operate servers outside Taiwan. When we transfer your data internationally, we ensure appropriate safeguards are in place.

We only work with providers in countries that offer adequate data protection or have signed standard contractual clauses approved by Taiwan authorities. For example, our cloud hosting might use servers in Singapore or Japan, both of which have robust data protection frameworks.

If you have concerns about where your data is stored, contact us for specific details about our current infrastructure setup.

8. Cookies and Tracking Technologies

Like most modern websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how people use our platform.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality (login, security)
• Performance cookies: Help us understand which pages are popular and identify technical issues
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights about user behavior (we use aggregated, anonymized data)

You can control cookies through your browser settings. Blocking certain cookies might affect website functionality, but essential features will still work.

9. Children's Privacy

Our corporate finance programs target working professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently gathered data from a minor, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us right away.

10. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website.

The "Last updated" date at the top of this document shows when changes were last made. We encourage you to review this policy occasionally, especially before providing new personal information.

Continued use of our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account and stop using our services.

11. Complaints and Regulatory Contact

If you're unhappy with how we've handled your personal information, please contact us first. We'll do our best to resolve the issue directly.

You also have the right to file a complaint with Taiwan's data protection authority:

We hope it doesn't come to that, but the option is there if needed.